和睦家跨境医疗中心

FAQ

• 1. What are the biggest advantages of overseas health checkups compared to domestic health checkups?
  Some overseas countries and regions have advantages in medical technology, equipment advancement, personalized services, and early disease screening capabilities. For example, Japan has advanced and precise examination equipment with high popularity of ultra-early cancer screening; the United States has strong capabilities in comprehensive assessment and expert resources. In addition, overseas health checkups can provide different medical concepts and service experiences, such as greater emphasis on preventive medicine.

• 2. How to choose an overseas health checkup destination that suits you?

  Choosing an overseas health checkup destination requires comprehensive consideration of multiple factors:

  1) Health checkup purpose (routine health checkup, specialized screening, or specific disease examination);

  2) Budget and time arrangement;

  3) Medical characteristics of each country (such as Japan's expertise in early cancer screening, United States' expertise in comprehensive assessment, Singapore's high service efficiency);

  4) Language and cultural proximity;

  5) Visa convenience. Our professional consultants will recommend the most suitable destination and medical institution based on your specific needs.

• 3. What is the approximate cost of overseas health checkups, and what items are included?
  Overseas health checkup costs vary depending on destination, medical institution, and health checkup package. Basic packages are generally 20,000-50,000 RMB, while advanced in-depth health checkups may reach 100,000-200,000 RMB. Costs usually include: health checkup item fees, medical service fees, medical translation fees, our consultation service fees, etc. Airfare, accommodation, and visa fees are not included, but we can assist in arrangements. Specific costs will be provided with detailed quotes during consultation based on the package you choose.

• 4. What preparations need to be made in advance for overseas health checkups?

  Items that need to be prepared include:

  1) Start consultation and appointment 1-2 months in advance;

  2) Prepare valid passport and apply for destination visa;

  3) Organize personal health records and past medical history materials;

  4) Adjust recent diet and medication according to health checkup item requirements;

  5) Book airfare and accommodation;

  6) Prepare sufficient health checkup fees. We will provide a detailed preparation checklist and assist you in completing all preparation work.

• 5. What is the process for overseas health checkups?

  The complete process includes:

  1) Initial consultation to understand your health needs and health checkup goals;

  2) Recommend suitable medical institutions and health checkup packages;

  3) Assist in completing appointments and travel planning;

  4) Handle visa and arrange travel;

  5) Full accompaniment and translation upon arrival to ensure smooth completion of health checkup;

  6) Obtain report after health checkup completion;

  7) Arrange professional doctors to interpret reports in detail;

  8) Provide follow-up health management recommendations and tracking services.

• 6. How long does it take to get health checkup results, and how to obtain them?
  Preliminary reports for most health checkup items can be obtained within 1-3 working days after the health checkup, while some special examination items (such as pathological analysis, genetic testing, etc.) may take 1-2 weeks. Reports are usually provided in both paper and electronic versions. We will assist you in obtaining reports in a timely manner and provide Chinese translation versions. Health checkup institutions will also establish your electronic health records for long-term tracking.

• 7. What to do if there is a language barrier during overseas health checkups?
  Don't worry at all about language issues. We provide full professional medical translation services. Translators have medical backgrounds and can accurately convey medical terminology and doctor's recommendations. From health checkup appointment, on-site accompaniment, to report interpretation, there is full Chinese service support throughout. Health checkup reports will also provide Chinese translation versions to ensure you fully understand the health checkup results and doctor's recommendations.

• 8. Are there age restrictions for overseas health checkups?
  Generally, there are no strict age restrictions for overseas health checkups. Different age groups can choose suitable health checkup packages: young people focus on lifestyle-related disease screening, middle-aged people add cardiovascular and cancer screening, and elderly people focus on chronic disease management and comprehensive assessment. For elderly or clients with special physical conditions, we will assess in advance and select appropriate health checkup items and medical institutions to ensure safety and comfort.

• 9. If problems are found after overseas health checkup, how is follow-up treatment arranged?

  If problems requiring further diagnosis and treatment are found during the health checkup, we can:

  1) Assist you in scheduling local experts for in-depth consultation;

  2) Arrange follow-up examinations and diagnosis;

  3) If treatment is needed, help you understand treatment plans and evaluation;

  4) Assist in arranging local treatment;

  5) Or coordinate to bring diagnostic results back to China and connect with domestic high-quality medical resources for continued treatment. We will provide full support and recommendations based on your specific situation and wishes.

• 10. What should be noted regarding visa and travel arrangements for overseas health checkups?

  Visa and travel considerations:

  1) Understand destination visa policies in advance, prepare relevant materials, usually requiring health checkup appointment confirmation letter;

  2) Reasonably arrange travel time, recommend reserving 3-5 days (including pre-health checkup preparation, health checkup day, and result waiting);

  3) Choose accommodation near the health checkup center for convenient access;

  4) Pay attention to time zone adjustment to avoid affecting health checkup status;

  5) Bring common medications and health records. We will provide detailed travel guides and assist in visa processing and booking airfare and hotels.